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Returns & Refunds
Thanks for shopping at Eluolean

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 60 calendar days to return an item from the date you received it. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your refund request, we will notify you that we have received your request. We will immediately notify you on the status of your request after processing your refund.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

Shipping is free on all our orders. You do not have to ship our product back to be eligible for a refund. 

Contact Us

If you have any questions on how to return your item to us, contact us at support@eluolean.com.